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Process Platform Auditing & Usability
Conducting platform audits, identifying known usability issues or quick wins, and facilitating bug bashes with the QA team.
Assembling a cross-functional team, gathering data, and define clear goals, objectives, success metrics, scope, and timelines.
Project Kickoff & Alignment
& Research
Coordinating with development and product partners to access user behavior data.
Collaborating with partners to unravel complexity through white-boarding, task flow sketching, and user journey mapping.
Identifying user needs and requirements.
User Journey mapping
Design Validation
Presenting low-fidelity conceptual designs to validate alignment, discuss user needs and research questions.
Conducting deep dives with development and product teams to understand feasibility and technical constraints
Delineating MVP vs. Phase 1 features.
Creating interactive prototypes for usability testing.
Ongoing Refinement
Providing consultation during office hours to address UX needs in underfunded product areas.
Conducting formal design reviews with leadership, collecting feedback and defining next steps.
& Collaboration
Structure usability and stakeholder feedback to align business and user needs, formulating iterative design options.
Discover: Understanding the User This phase focuses on building empathy and defining the problem. I employ a range of research methods, including:
User Interviews & Surveys
Persona Creation & Journey Mapping
Competitive & Stakeholder Analysis
Market Research & Data Analysis
Develop: Ideating & Refining Solutions Based on user insights, I generate and refine design concepts through:
Wireframing (Low & High-Fidelity)
Prototyping & User Flows
Information Architecture
User & A/B Testing, Iteration
Deliver: Implementation & Optimization I ensure successful implementation and continuous improvement through:
Detailed Design Specifications & Developer Collaboration
Launch Analysis & Feedback Monitoring
Metrics Tracking & Post-Launch A/B Testing
Approach
Day OneArrive & Meet
As everyone arrives, we take time to settle in, get comfortable, and begin connecting with those around us. The journey starts here.
Check-In9:00 – 9:30am
Group Activity11:00am
Lunch Break12:30pm
Creative Workshop2:00pm
Dinner6:30pm
Day TwoSet Intentions & Reflect
Together, we pause to consider our goals, hopes, and direction. This is about aligning with ourselves and with the journey ahead. This is a chance to reconnect with what brought you here—your questions, your hopes, your turning points—and consider how they’ve shifted or deepened.
Check-In9:00 – 9:30am
Group Activity11:00am
Lunch Break12:30pm
Creative Workshop2:00pm
Dinner6:30pm
Day ThreeLook Forward & Wrap Up
We explore the possibilities beyond this moment, making space for growth, action, and forward momentum. As we end our time together, we honor the experience, the growth, and the connections made along the way.
Check-In9:00 – 9:30am
Group Activity11:00am
Lunch Break12:30pm
Creative Workshop2:00pm
Dinner6:30pm
How It Works-
Browse our upcoming events to find the one that feels right for you. We host events year-round in all different locations and climates.
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Sign up and pay all required fees to reserve your spot. If plans change, you can cancel up to 14 days before the retreat start to receive a 50% refund.
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After booking, we'll send you a Welcome Packet with everything you need to know—detailed schedules, packing list recommendations, add-ons to consider, and more.
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We'd recommend booking your transportation to and from the event as soon as possible, to ensure you can arrive without any complications or delays.
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Now all that's left to do is pack your bags and get excited for your new adventure.